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They have carved out a unique customer positioning in the market around Everyday Luxury, and through their segmentation into six distinct brands, have built an assortment that can address the customers needs Monday to Sunday, said Kristin Kohler Burrows, senior director, Alvarez & Marsal Consumer and Retail Group, a global consultancy specializing in business transformation. Shop Now. To our people, Im incredibly proud of all of your hard work, commitment and flexible endurance. Often but not always, forward-looking statements can be identified by the use of forward-looking terminology such as "may", "will", "expect", "believe", "estimate", "plan", "could", "should", "would", "outlook", "forecast", "anticipate", "foresee", "continue" or the negative of these terms or variations of them or similar terminology. To date, its actions include donating $100,000 to Black Lives Matter and the National Association for the Advancement of Colored People (NAACP); implementing mandatory training and education on systemic racism, racial inequality and social injustice (courses are required for all current and future members of the team; the education covers conscious and unconscious bias, micro-aggressions, stereotypes, inclusive language, privilege, effective ally-ship, and more). More premier locations are becoming available and under increasingly compelling financial terms, he said. Aritzia Community Sponsor Packages are now available for customers in Canada and the USA to purchase on Aritzia.com. "Y'all are a multimillion dollar company. While we recognize that this is an unsettling time for all, we hope our efforts can provide you with a little sense of normalcy and comfort. Aritzia started a phased reopening of stores on May 7. Steady, now. Your Aritzia. I write about retail, fashion and beauty. The retailer says it feels it's the best decision for its people, clients, partners and community as a whole. "Aritzia is committed to ensuring the financial continuity of both our internal team and the employees of our overseas partners impacted by COVID-19. All of our people are essential to the Aritzia team and we know we wouldnt be us without them. Interested? Aritzia is well known and deeply loved by its clients in Canada with growing client awareness and affinity in the United States and outside of North America. When search suggestions are available use up and down arrows to review and enter to select. You can receive a full refund within 14 days from the shipping date or merchandise credit on an eGift Card within 30 days from the shipping date. You are a vital part of our community, now and forever. Message frequency varies. Friends and Family passes to Aritzia Warehouse Sale selling for $40 online Many Metro Vancouverites have been waiting for their chance to grab Wilfred, TNA, Babaton, and Sunday Best items at a 50 to 90% discount. Through its omni-channel approach, Aritzia sold through the majority of its inventory (it had $15 million more remaining in inventory at this time last year), with a cash balance increase of $88 million. This copy is for your personal non-commercial use only. An employee who tests positive for COVID-19 shall be paid at the employee's regular rate until the employee is authorized to return to work per the terms of the Human Resources COVID-19 Guidelines for Employees. No one has been laid off or furloughed at Aritzia to date, due to COVID-19. The Company's expansive and diverse range of women's fashion apparel and accessories addresses a broad range of style preferences and lifestyle requirements. Aritzia generated $425.9 million in e-commerce sales in the past fiscal year, which was 49.7% of its overall revenue, the company said. More information about coronavirus waivers and flexibilities is available on . Certain statements made in this press release may constitute forward-looking information under applicable securities laws, including with respect to the announced closure of Aritzia retail locations as a result of the evolving the COVID-19 pandemic and Aritzia's commitment to directing profits during this period to the Aritzia Community Relief Fund as described above. If you purchased from aritzia.com, you can ship your return back via mail using your return shipping label included in your order. When Brian Hill opened the first standalone boutique in 1984, the idea was simple: offer beautiful clothes in aspirational spaces with exceptional service. Starting May 11, Aritzia Community Sponsor Packages will be available for registration on Aritzia.com. The dynamic nature of this situation means that things are always changing. "Aritzia is committed to ensuring the financial continuity of both our internal team and the employees of our overseas partners impacted by COVID-19. But as long as we continue to do what we think is best and continue to do what we see as right, that will guide us and lead us towards positive outcomes whether it's within our company or whether it has a bigger impact on our community., This is a BETA experience. Our eCommerce business continued to surge, increasing 47% on top of the 79% increase we saw in the third quarter last year.. Aritzia's staff and its families through COVID-19, EveryStylishGirl's Career Advancement Directory. What if I need to return or exchange something? Last month, Jennifer Lopez posted a photo of herself on her Twitter and Instagram accounts wearing the brands iconic Super Puff, in white, with the caption: Cozy morning in my Super Puff, Thank you @AritziaI love it! Hill acknowledged the post during the earnings call, saying the artist did a little favor for us at the end of the year.. All proceeds during this time go directly to the Aritzia Community Relief Fund 100% of which will be distributed to our people. To ensure the safety of our people is at the forefront of what we do, weve moved our Support Office and Aritzia Concierge teams to a flexible working environment. Despite near-term uncertainties, Aritzia's management team remains confident in the fundamentals of the Company's business model and long-term growth opportunities. It was the culmination of this move, along with Aritzia's excellence in offering "Everyday Luxury," that enabled its e-commerce to grow in excess of 150 percent in just one quarter. Its Time For A Dress Refresh Shop The 9 Biggest Styles For Spring, How Dressing Weird Became The Ultimate Fashion Flex, TZR Editors Share The Fashion Trends They Are Investing In For Spring, Diors Fall/Winter 2023 Collection Was A Nod To Strong Women In History. to colleagues, clients or customers, or inquire about Today, Aritzia is hitting all the right notes, a testament to the power of selling a trendy product at an attainable price, in elevated yet always inviting store environments. In response to the evolving COVID-19 pandemic, Aritzia will be closing all of its retail locations until further notice as of Monday, March 16th, 2020. As we navigate this complex and challenging landscape, we feel this is the best decision for our people, our clients, our partners and our community as a whole," said Brian Hill, Founder, Chief Executive Officer and Chairman. VANCOUVER, B.C. A Cisioncompany. Anyone can read Conversations, but to contribute, you should be a registered Torstar account holder. Here's what to expect when visiting our boutiques. While Aritzia has managed to survive and thrive in 2020 a year that will be remembered for the acute challenges it's posed on all businesses the brand's ability to remain profitable can, and should, be continued by raising the stakes on inclusivity. Aritzia aims to delight its clients through an aspirational shopping experience and exceptional client service that extends across its more than 95 boutiques and eCommerce business, aritzia.com. When asked if Aritzia has plans to expand its size offering to better represent the American shopper, Hill shares that there are plans to "offer this in some products." You may opt-out by. As soon as your return is complete, we'll e-mail you and let you know. This table provides guidance and recommendations for immunization providers when immunization errors/deviations have occurred involving COVID-19 vaccine. What is the Return & Exchange policy for items ordered on Aritzia.com? All employees and students with COVID-19 infection MUST immediately report the COVID diagnosis to their supervisor, and Employee Health (409-747-9172) . Walmart's Return PolicyCOVID-19 Changes. Aritzia closing all stores until further notice due to COVID-19 | CBC News Loaded. The fund continues to provide financial continuity to our people who have directly or indirectly been affected by our store closures due to COVID-19. While our stores are reopening, we recommend returning your order and placing a new order online. For more details about our return and exchange policy, see. Aritzia is well known and deeply loved by its clients in Canada with growing client awareness and affinity in the United States and outside of North America. There were many firsts: our first-ever capsule collection,featuringfor the first time our remarkable Aritzia people,and with 100% of proceeds going to our Aritzia Community partner organizations.. Jennifer Wong is the president and COO at Aritzia, an innovative design house and fashion boutique that conceives, creates and develops its own exclusive brands, each with a unique vision and distinct aesthetic point of view. Despite near-term uncertainties, Aritzia's management team remains confident in the fundamentals of the Company's business model and long-term growth opportunities. A Return Label has been provided with your original order. Now, with scores of well-followed influencers wearing sizes 14 and above, the ability to represent this demographic through at-home shoots is entirely possible. I have an order outstanding. To order copies of This comes after the brand faced allegations of anti-black racism from former employees, who reported that they had experienced microaggressions and disproportionate career immobility when compared to their white counterparts. After this time, a merchandise credit onto a Merchandise Card will be issued for a period of up to 40 days from the shipping date. Clients will be able to continue shopping Aritzia's Everyday Luxury offering through aritzia.com for the time being. In sum, they areexecuting extremely well across every key element and have been able to meet the customer where she wanted and expected to be, in this Covid marketplace.. 2023 Vox Media, LLC. Bottom line Both companies. It wasnt easy seeing all our boutiques closed and the corresponding decline in our revenues and our profitability, said CEO Brian Hill during a conference call with analysts Thursday after the company released its first-quarter financial results. And well continue to do so as we begin to reopen our boutiques thoughtfully, safely and on a case-by-case basis. Aritzia has been hit hard by the pandemic because many of its stores in COVID-19 hot spots have been forced to close for prolonged periods and the company has had to refocus on online sales. There is a tremendous amount going on around us, all of us, and it's a very challenging time for everybody in many different ways. In response to the evolving COVID-19 pandemic, Aritzia will be closing all of its retail locations until further notice as of Monday, March 16th, 2020. To our frontline COVID-19 healthcare heroes, thank you for your fearless service. New launches for Aritzia this year include swim, Aritzia fans, which include A-list celebrities. Aritzia has a ten-year lease on the iconic former Dean & DeLuca space. With an engaged Instagram community of over 1.1 million fans and a robust e-commerce infrastructure, the brand managed to stay top of mind during the pandemic and its e-commerce site saw significant growth. like Jennifer Lopez, Kendall Jenner and Hailey Bieber, covet the brand's everyday luxury looks. In reaction to the earnings, one retail analyst said the retailer is firing on all cylinders.. We know that every decision we make during this time impacts our community as a whole. Aritzia is an innovative design house and fashion boutique. Aritzia will provide an update on the operational and financial impacts of COVID-19 on its fourth quarter Fiscal 2020 earnings call in May. COVID-19 unemployment benefits can help employees, gig workers, and self-employed people whose jobs have been affected by the coronavirus pandemic. To date, it has contributed more than $36 million in product donations, financial support and volunteer hours to non-profits and Aritzia Community partners that share its values. The Company designs apparel and accessories for its collection of exclusive brands. It will also be donating all profits to the Aritzia Community Relief Fund to support its . And well continue to do so as we begin to reopen our boutiques thoughtfully, safely and on a case-by-case basis. In a year thats been anything but normal, the holiday season offers us a chance to look back on the past 12 months and reflect on the resilient efforts of so many, and of all that weve accomplished together. We took the next couple of weeks to analyze our business and during that time, we kept all of our people employed. In response to the evolving COVID-19 pandemic, Aritzia will be closing all of its retail locations until further notice as of Monday, March 16 th, 2020. Cision Distribution 888-776-0942 For more information on Afterpay, please see our Afterpay FAQ. Aritzia has shared snaps from grateful nurses and medics with POPSUGAR, which were posted on social media to thank the retailer for the thoughtful packages. Join the Aritzia Research Community for a chance to provide valued feedback and receive an Aritzia gift card in return. Despite near-term uncertainties, Aritzia's management team remains confident in the fundamentals of the Company's business model and long-term growth opportunities. CBC's Journalistic Standards and Practices. You can receive a full refund within 14 days from the shipping date or merchandise credit on an eGift Card within 30 days from the shipping date. View original content to download multimedia:http://www.prnewswire.com/news-releases/aritzia-provides-business-update-on-covid-19-301024597.html, Aritzia Provides Business Update on COVID-19, http://www.prnewswire.com/news-releases/aritzia-provides-business-update-on-covid-19-301024597.html. The adjusted net loss was $24.9 million or 23 cents per diluted share compared with net income of $18.5 million or 17 cents per share rrmfor the first quarter the previous year. 80,000 frontline healthcare workers gifted through a $10 million initial donation With storefronts closed and the masses sequestered indoors, brands of all sizes faced profound challenges from laying off staff to pivoting their fashions around our new reality. All emails will be sent by United States of Aritzia Inc. | 611 Alexander Street | Vancouver, BC | V6A 1E1 | Aritzia.com Free shipping & free returns on all orders, all the time. Your order is safe and secure at the store location and you can pick it up as soon as our stores reopen. Social distancing guidelines also meant that Aritzia, like many other brands, had to call off Spring/Summer 2020 collection shoots; a move that wound up inadvertently amounting to huge successes. Note: If you checked out as a guest, a return postage fee of $8.00 (plus applicable taxes) will be deducted from your refund. Can I make changes to my aritzia.com order after I submit it? Subsequent instalments to Afterpay may be required. Newspapers Limited, 8 Spadina Avenue, 10th Floor, Toronto, ON M5V 0S8. While 2020 has posed unprecedented challenges, its also illuminated all that we have to be so thankful for. The real estate opportunity for Aritzia right now is unprecedented, said Hill, noting that the company is understored and many other retailers are shutting their bricks-and-mortar locations. The campaign features Canadian models (and mothers) Tasha Tilberg and Janice Alida photographed with their children. 90,000 more frontline healthcare workers gifted through Aritzia Customer Sponsorship with an additional $10 million value After 30 days, we will no longer accept returns. This year it's running from August 31 to September 5. Aritzia is offering two tiers of clothing packages for purchase with items similar to those being gifted, as an opportunity to help provide an additional 90,000 frontline health care providers (360,000 clothing items) with the apparel they need. All sale and discounted items bought in store are final sale. Many factors could cause our actual results, level of activity, performance or achievements or future events or developments to differ materially from those expressed or implied by the forward-looking statements, including, without limitation, the factors discussed in the "Risk Factors" section of the Company's annual information form dated May 9, 2019 for the fiscal year ended March 3, 2019 (the "AIF"). Aritzia plans to open five or six new stores and reposition three existing locations, primarily in the second half of the fiscal year. In 2019, Black buying power reached $1.4 trillion, according to Selig Center for Economic Growth, and is expected to grow through to 2024. As a huge retail corporation, Walmart has been largely affected by the COVID-19 pandemic, alongside many other stores such as Costco, Michaels, and Dollar General.. Pack and ship your return, following the instructions outlined on the Return Confirmation page. Readers are urged to consider the risks, uncertainties and assumptions carefully in evaluating the forward-looking information and are cautioned not to place undue reliance on such information. In an email to CTV News, the company's senior director of communications said the . This post has been updated from its original form for clarification. Wong was named COO in 2007, and in 2015, was named president & COO of Aritzia. Readers are urged to consider the risks, uncertainties and assumptions carefully in evaluating the forward-looking information and are cautioned not to place undue reliance on such information. Returns are free within the US when signed into your Aritzia account. We learn, we refine, we continue to make changes, Wong shares. All of Aritzia's profits, while we get through this challenging time, will go to the Aritzia CommunityTM Relief Fund to pay our people and support their families. Without the luxury of time to prepare, weve been thrown into a world crisis. Aritzia is significantly increasing precautionary measures to ensure the well-being of its Concierge and Distribution Centre employees. ), Architectural and interior photography of Aritzia Super World NYC. Aritzia is a vertically integrated, innovative design house of fashion brands. Aritzia Community Relief Fund + Our People. When we made the decision to close our stores in the middle of March last year, the first thing that was top of mind for us, was our people, Wong shares. For purchases made online, you can return your purchases online and in store. TnAction Spring 23 just launched. Within 10 days of purchase, you can return your item and receive a refund to the original method of payment, at any boutique in the country you bought it from. Readers are urged to consider the risks, uncertainties and assumptions carefully in evaluating the forward-looking information and are cautioned not to place undue reliance on such information. If you do not yet have a Torstar account, you can create one now (it is free), Copyright owned or licensed by Toronto Star Newspapers Limited. You can only exchange items to Aritzia if you purchased them in person from a store. As we take extra precautions to keep our people safe, it may take us slightly longer than usual (1014 days) to issue your refunds. Wong joined the retailer in 1987 as a style advisor (the term Aritzia uses to refer to its sales associates) at the Robson street store in Vancouver, while studying economics at the University of British Columbia. Online purchases can be exchanged in store. Aritzia will provide an. Aritzia is expanding its donations. "The shift to models providing our images from their homes is working well for now, and seems to be continuing to resonate with our clients," says Hill. Still, theres no disputing the power of a major celebrity social media endorsement. Aritzia Return Policy for Online Purchases If you bought your regular-priced merchandise online, you can return the items within 14 days from the shipping date and receive a full refund. No one has been laid off or furloughed at Aritzia to date, due to COVID-19. So we did not layoff or furlough anyone as it related to COVID-19. (Aritzia currently has approximately 4,000 team members.). Aritzia has a pretty strict (and somewhat unique) exchange policy. "Our goal is to do our part for the global well-being. Once signed into your account, access your. On this page youll find store info, shipping info, and all the As to your most pressing Qs. Delivery of the Sponsor and Sponsor Packages will begin in late May and continue throughout June. See How to Mail Back an Online Return for more information. As we head into the heart of the holiday season, we continue to take our Aritzia Community industry-leading health precautions. Given this unprecedented period of uncertainty, there can be no assurances regarding: (a) the length of time Aritzia's retail locations will be closed as a result of COVID-19; (b) the COVID-19-related impacts on Aritzia's business, operations and performance, including its ability to remain on track to meet or exceed its stated fiscal 2021 performance targets, (c) Aritzia's ability to mitigate such impacts; (d) credit, market, currency, operational, and liquidity risks generally; and (e) other risks inherent to Aritzia's business and/or factors beyond its control which could have a material adverse effect on the company. Aritzia Community Sponsor Package - Diamond, Aritzia Community Sponsor Package - Double Diamond, Aritzia Distributes 10,000 Packs of Leggings and T-Shirts to Healthcare Workers, distributed to those on the front lines of COVID-19. Let's continue to take care of each other," continued Mr. Hill. Clients will be able to continue shopping Aritzia's Everyday Luxury offering through aritzia.com for the time being. Sales for e-commerce increased almost 47% to $148 million and 162.2% from the third quarter last year. Net revenue increased by about. CEO & Founder. Aritzia is also giving customers the chance to purchase a set for healthcare heroes with a "You Get, We Give" initiative. The fund provided financial continuity to Aritzia's people who were directly or indirectly been affected by its store closures due to COVID-19. Aritzia has also enjoyed well-deserved celebrity hype: The Super Puff puffer jacket, which was first released in 2018, has been worn by Ariana Grande, Kendall Jenner, Hailey Bieber, and Margot Robbie, catapulting it to fashion icon status. Aritzia did not request any additional contribution from its customers beyond the entirety of sales for the limited time. Effective immediately, the Company will also shift all Support Office employees to flexible working arrangements. Within 21 days of purchase, you can exchange your item or receive a merchandise credit, at any boutique in the same country you bought it from. Despite near-term uncertainties, Aritzia's management team remains confident in the fundamentals of the Company's business model and long-term growth opportunities. This article will answer your questions about the Walmart return policy, including the COVID-19 changes, and bring you the latest updates. While successful in keeping its team intact, the move received mixed reviews from its online community. Women to the Power of Women is a simple equation that drives us and our beliefs forward by amplifying womens voices to make exponential progress towards gender equality and inclusivity for all, Wong explains. Sorry, no refunds to original form of payment for sale or discounted items. All returned items purchased using a gift card will be refunded as merchandise credit back onto a gift card. Aritzias adjusted net loss was expected to be 25 cents per share on $108.5 million of revenues, according to financial markets data firm Refinitiv. Please reference the appropriate carrier website for hours of operation and accessible return drop off locations. Also on the topic of representation, Aritzia has faced criticism in the past for not offering a wide breadth of sizes. Section: COVID-19 Return to Work on Campus Series Policy Number: 1102 Responsible Office: Human Resources Effective Date: 7/30/20 Revised: 9/28/21; 11/2/21; 1/13/22; 10/19/22 POLICY. For further information: Helen Kelly, Vice President, Investor Relations, 604-215-6557, [emailprotected]. VANCOUVER, March 16, 2020 /CNW/ -Aritzia Inc. ("Aritzia" or "the Company") (TSX: ATZ), a vertically integrated, innovative design house of exclusive fashion brands, announced updates to its business operations. Get our Fashion & Beauty newsletter by tapping the button below. . Sale items marked with a discount less than 50% can be returned for merchandise credit on an eGift Card if returned within 14 days of the shipping date. VANCOUVER, March 16, 2020 /PRNewswire/ - Aritzia Inc. ("Aritzia" or "the Company") (TSX: ATZ), a vertically integrated, innovative design house of exclusive fashion brands .